I am just writing a little note about a lovely lady that I go to for physiotherapy. She is called Michelle and is a very nice lady and is very gentle. She has a lovely personality. The ladies and gentlemen that work in the office are also very nice people.

Mary Kinsella

At St Helens Law Solicitors we go out of our way to ensure our clients receive a quality service whatever their legal needs are.

Which is why when we have clients who have been involved in road traffic accidents we choose Physio First Prescot & Warrington.

Hetty and her colleagues ensure that all clients are contacted on the same day that I send them details usually seconds after I have pressed the "send" button! Appointments are arranged to suit the client but all clients are offered an appointment within 48 hours from the initial contact.

Hetty then prepares an initial assessment providing recommendations as to amount of treatment required and costings. Following treatment a final assessment report is given with further recommendations if necessary.

I am always happy with the service provided byHetty and her team as they are always extremely professional and efficient.

I highly recommend the services of Physio First to any individual and business that requires physiotherapy and sports massage treatment.

Kate Chisnall
Director St Helens Law Ltd

I loved the follow-up emails following my booking. I got one with directions and confirmation of time and who with. Then I got one confirming payment terms and a set of pre-examination questions.

Just after my appointment I received my exercise plan with diagrams. Brilliant.

My last physio was a pain to organize bookings, you guys are the business. Thanks. Plus the actual treatment was great too.

Andrew Emmerson

I have used Physio First for many years and for many different problems that I have had.  I have had a number of sports-related injuries together with other knocks and wear and tear problems that Hetty and Michelle have always managed to sort out for me.  I have always felt comfortable and well-looked after and the treatment I have had has been first-class.  

One of the nicest things about visiting Physio First is that they always explain up front what treatment is going to be and give some idea of the length of treatment and this is revised as treatment continues. It is a bonus being able to visit for treatment at times to suit my schedule.  While the initial reason for visiting is usually painful, Hetty and her staff make it as pain-free as possible during treatment and I have no hesitation in recommending friends and family to use their services.  I wouldn’t go anywhere else!

Deborah Murphy Windle, St Helens

Having suffered back problems due to sport I have used Physio First for many years.  I have always been impressed by the helpfulness and professionalism of all the staff. I am sure that without their help and expertise my sporting life would have been cut short long ago. I have no problem recommending them to my friends and family.

Derek Beesley

I have been visiting Physio First for many years now and usually on a weekly basis. I retired from work due to chronic cervical spondylosis and this initially led me to Physio First on experiencing a painful flare up of the condition.

I was instantly impressed by the warm welcome and the expert treatment that I received. Everything was explained fully to me and I felt confident that my condition would benefit from the treatment on offer. It is very important for me to be able to receive rapid treatment when it is needed and Physio First is always able to see me promptly. Michelle and Hetty know the problems that I have and the treatments that prove to benefit me most. It is reassuring to be able to see the same physiotherapist on each visit.

I am an active person and want to continue to be able to live life to the full. I play a lot of golf and I have to maintain my neck problems and back problems at a level that allows me to continue doing what I enjoy most. Visting Physio First meets this need. I have also had sports injuries and wear and tear problem at times. Whatever the difficulties are Michelle and Hetty can help to alleviate the pain and speed up recovery.

I can confidently recommend Physio First to friends and family. The service and treatments are excellent and patients are seen promptly. Physio First undoubtedly provides me with a quality of life that I wouldn't have if I didn't receive the treatment it provides. I am able to continue to play golf and can lead an active life. I am very grateful for all the help and support that I receive from Michelle and Hetty.

Carole Norbury

Cronton, Widnes, Cheshire